Privacy policy

EMELODY privacy policy

general

  1. SHANI company respects your privacy, in all the company's services and activities, such as using the company's website at the address: https://דדדדדדm/ (" the website "), making a purchase transaction in the company's store (including interest in the company's products and/or making a purchase transaction) , as well as any interaction in the various communication channels, for example on the Internet (including social networks), by telephone, by regular mail, by text messages and face-to-face conversations (all together will be referred to below as " the Services ").  
  2. This privacy policy (" Privacy Policy ") is intended to share with you, the user (" User " or " You "), the information (including personal information) that we at Maga Web collect, use and share and it pertains to all services.
  3. Your privacy is important to us, so we recommend that you carefully read the privacy policy. If, after reading the privacy policy, you find that it does not correspond to your view or wishes, you should refrain from using the services offered by the company and refrain from providing the company with any information about you.
  4. By actually using the services, you confirm that you have read and understood this privacy policy and that you agree and accept its terms in full.
  5. The terms of the privacy policy listed below are an integral part of the site's regulations. From time to time there may be changes in this policy, among others, due to technological, business, legal and regulatory changes. Such changes will be published in this document which will be found in its updated form on the website and therefore we recommend reviewing this policy from time to time. By continuing to use the site, you agree to the updated policy.
  6. What is stated in this privacy policy is written in the masculine language for reasons of convenience only, and everything stated in it is intended for both women and men. Also, all that is said in the singular, should be read as if it were also said in the plural, as the case may be, and vice versa.
  7. The headings in this privacy policy are not binding or exhaustive and are intended for the convenience of readers only.

 

Collection of personal information

  1. The privacy policy describes how we collect, use, share and store information about you.
  2. You are not required (by law or otherwise) to provide personal information or any other information. However, providing incorrect information or failing to provide the information we need to provide the services, may prevent you from using some of the services, damage the quality of the service provided to you, as well as damage the ability to contact you, if necessary.

We collect the information as follows :

  1. The information you provide us . For example, when contacting the company in writing or on social networks, as well as when using certain services on the website, such as creating a personal account, we will ask you to provide details such as: full name, address, contact details, payment method details, etc.
  2. Information about your use of the website . During your use of the website, the company may collect information about your practices in relation to the use of the website, technical information such as the location of the computer and the data of the Internet address (IP address) through which you accessed the website, the website from which you reached the website, the type and version of the operating system and browser you use, the type of terminal device you have, date Your entry to the site, which pages you viewed, the duration of your stay and activity on the site, the actions performed on the site, etc. Information of this type allows us, among other things, regular and proper operation of the site, and the implementation of tools for securing information and improving the customer experience.
  3. The company may use cookies ("Cookies". Cookies are small files that are saved on the device you use when you use the website. For example, to improve the website and the user experience on it, to identify actions you have performed on the website and your preferences, for the regular and proper operation of the website and more Some cookies are deleted when you close the browser you are using and others are stored on your device for a certain period of time. You can view the types of cookies we use and their expiration dates in the settings area of the browser you are using The cookies are used to, among other things, refer to the pages you visited, the websites that led you to the website, and more, as well as being used for statistical purposes and reports on the use of the website on its various parts.
  4. In some devices it is possible to delete and/or deactivate and/or block the storage of cookies or receive an alert before they are stored. However, this may impair the ability to use the site and the ability to access or use some of its features.
  5. The company may also use data analysis systems such as, for example, Google Analytics to obtain, for example, anonymous statistics on how the user uses the website, the types of mobile devices used to access the website, and the actions taken by users (in a way that does not identify them personally) in any One of the pages on the site. The use of the information that Google collects for this purpose is subject to Google 's privacy policy .  

 

The purposes for which we collect the information and the use of the information

  1. We collect personal information in order to provide the services and to meet our legal, business, contractual and ethical obligations, as follows:
    • for the supply of products and services by the company;
    • for the purpose of managing and providing the services on the website, including adjusting the browsing experience on the website, maintaining and improving the website and the content displayed on it;
    • for commercial and statistical purposes, troubleshooting and solving them, performing statistical studies and analyses, among other things, for the purpose of continuous improvement in the products and services we provide to our customers;
    • To send you, from time to time and subject to your consent, offers, updates and mailings (newsletters), including those tailored to you personally. Said information may be promotional in nature and may be sent to you via email, text messages (SMS) and/or other means of communication, in accordance with the provisions of the law and subject to your registration on the website and/or your consent to the sending of such promotional information. At any time, you can cancel your consent and/or your registration through a removal request as detailed in the means by which you received the mailing and/or through an email address: XXXX@XXXXXXe.com . 
    • to carry out our obligations arising from any agreement signed between you and the company and in order to provide you with the information, products and services you requested from the company;
    • to authorize and carry out financial transactions in connection with the Services;
    • to contact you for the purpose of providing technical assistance and other related information regarding the services as well as answering inquiries, locating problems, malfunctions and errors;
    • to contact you in order to inform you of changes in our services and products, or to give you commercial and marketing information regarding events or sales promotions or other services and products offered by the company;
    • request feedback regarding the use of services and purchased products;
    • for compliance, regulatory and accounting audit purposes;
    • for the purpose of operation and security (including information security), fraud prevention, fraud detection, trespass detection, identity theft and any criminal activity or other misuse of our services;
    • In order to enforce our terms, policies and legal agreements, comply with court orders and assist law enforcement authorities as required by law as well as to take any action in any dispute and legal proceeding.

 

Where is the information stored?

  1. The information we collect is stored on the company's systems in our database (" the database "), in accordance with the Privacy Protection Law, 1981-1981 and its regulations (hereinafter collectively: the " Privacy Protection Law "), which is stored on servers owned or controlled by the company and/or at Reputable server hosting and data backup providers, which may also be located outside the borders of Israel. Your consent to this policy also constitutes consent to the storage of information abroad. Additional information, as detailed in this policy, is collected and stored by other companies in accordance with their regulations and privacy policies (such as data analysis and processing companies, information security, etc.). They can also keep the information outside the country's borders.

 

The length of time we will keep the information

  1. We keep different types of information for different periods, depending on the purposes of using and maintaining it, to provide our services, for appropriate purposes and as required in accordance with the requirements of the law for the protection of privacy. Some information may also be retained by our service providers' servers on their servers until deleted in accordance with their privacy and data retention policies.
  2. Please note that even after your use of the site has ended, we will continue to keep a copy of your personal information for legal purposes and for documentation and archiving purposes.
  3. We may retain non-identifying information without limitation. As required we will delete or remove identifying information from information that we no longer need as identifying information. Said information also includes Metadata and the statistical information regarding the use of our services. We will not be able to identify you using this information.

 

Sending updates and promotional information

  1. By entering information on the site by you as part of opening a personal account on the site, as part of a purchase on the site and/or as part of registering to receive mailings from the company, the user authorizes the company to use said information and save it in the database.
  2. A user who has registered to receive mailings from the company confirms that the company will be entitled to use the details provided for direct mailing (including by mail, telephone, fax, e-mail, short message messages including MMS, SMS, automatic dialing system, etc.) of any information concerning the company, for its products, benefits provided by it, etc. and any other use permitted by law, and all without the use being considered an invasion of privacy.
  3. The user may withdraw his consent at any time by giving a written notice of this to the company via email: XXXX@XXXXX.com . 

 

Transfer of information to third parties

  1. The information provided to the company by the users and/or collected by it as part of and/or as a result of the use of the services will not be transferred to third parties other than business partners and/or entities that provide the company or on its behalf services and/or support for the services offered (" service providers to the company ") and in general This: parties involved in the detection and prevention of fraud, technological service providers, partners and service providers in the field of logistics, transportation and delivery, service providers related to user support, partners and service providers related to advertising and marketing (including for the purpose of sending updates and advertising information as mentioned).
  2. Notwithstanding what is stated in section 24 above, the company may transfer to any third parties information that was transferred to it by users or collected by it as part of and/or as a result of the use of the website, including personal information, without obtaining the user's consent to this in the following cases:
  • If the company believes that providing the information is necessary to prevent damage to the user or third parties.
  • If the delivery of the information is required by law and/or a judicial order and/or instruction of any competent authority.
  • If a user violates the terms of use of the company's website or performs actions prohibited by law (including an attempt to perform such actions).
  • If there is a dispute and/or legal conflict between the company and/or a user of the website, as well as for the use of other legal procedures in which the company is involved, according to the need and discretion of the company.
  • If the company merges with other entities, sells its activities, changes its ownership, transfers its business (all or part of it) to a third party, etc. - in this case, the company may transfer the information about the users, and any other material in its possession, to that entity.

 

Digital invoice service

  1. The digital invoice service is the production of a digital invoice, which is sent as a link in a message to the user's mobile phone or to his email address, according to the details provided by the user, at the time of purchase on the website or in the company's store (the " Service "). 
  2. As part of the provision of the service, information will be collected and processed such as the date of purchase and payment, purchase details, contact details (mobile phone number and/or email address) and any other information required for the production of the invoice (the " Information "). Said information will be kept in the databases of the company and the supplier operating according to any law.
  3. The provider will not keep information about the users, with the exception of a mobile phone number or email address in accordance with the information provided by the user in order to receive the service.
  4. The company may use the information for the purpose of producing statistical, aggregate and other data for marketing or targeted marketing purposes. and to provide the statistical information to third parties, including advertisers, subject to the terms of this privacy policy. Also, the company may use the information to prevent fraud, secure the services, for operational purposes, detect fraud and/or other illegal activity, and establish contact with the user.
  5. To the extent that various advertisements and/or links to external websites and/or applications appear within the service, clicking on the link made by the user will be done at his own discretion and responsibility, will lead to exiting the service and will direct him to an external website and/or application, and the user will be subject to its terms, including its privacy policy. From that point on, the company will not have control over what is done with the user's information, and therefore will not be held responsible for it.
  6. Any use of the service by the user will indicate the user's agreement to receive the service and the terms of this privacy policy.

 

Your rights regarding information

 

  1. General: In order to exercise the rights granted to you in the Privacy Protection Law, you can contact us in writing via email: XXXX@XXXXXX.com . 
  2. Every user has the right to contact the company for:
    • Reviewing the information that relates to him and found in the company's database and requesting to correct or delete details that are not correct, complete, clear or updated and all subject to the provisions of the law.
    • Notice to stop sending messages of an advertising nature. We will stop sending you such messages in accordance with the provisions of the law.
    • Canceling your registration on the website and deleting the personal account.
  3. For your attention, the company may be required to carry out an identification procedure for you in the event that you wish to exercise your rights as stated. The company may retain the details of such exercised rights for compliance and internal control requirements.
  4. As mentioned, in order to exercise your rights - in accordance with the Privacy Protection Law, a request must be sent to the company via email: XXXXX@XXXXX.com . The company will make every effort to reply to you within a reasonable period of time. 

 

Data Security

  1. The company uses technological means to save and secure the personal information processed and kept by it. The company implements information security measures, technologies and types of policies on its own or through third parties in order to prevent exposure and reduce intrusion or unauthorized access to personal information. However, no information security measure is perfect or immune from hacking and it is made clear that the actions we take to secure information do not provide complete protection. In light of the above, the company does not guarantee that the information and everything contained in the website and the services provided therein are immune from unauthorized access to them and it cannot guarantee that unauthorized third parties will not gain access to the personal information provided and/or collected in relation to users. Therefore, we recommend that users exercise caution when communicating information via the Internet in general and before providing such information to the website and/or through the other means of communication with the company.

 

Third party websites

  1. The site may contain links to sites operated by third parties that are not under our control or responsibility and the user should note that this privacy policy does not apply to the aforementioned sites and find out the policy adopted by them in this regard. We are not responsible for the activity, privacy policies and practices or content of these websites.

 

Applicable law and jurisdiction

  1. The law applicable to and in connection with this privacy policy and the use of the website is Israeli law only (whether the use of the website is done in Israel or abroad). The exclusive jurisdiction in connection with this privacy policy and the use of the website is granted to the competent court in Tel Aviv-Yafo only.

 

contact us

  1. You can contact us in all matters related to the privacy policy, including in connection with personal information that was transferred on your behalf to the website and/or collected about you as a result of your use of the website, via email XXXXX@XXXXX.com and we will address your request as soon as possible.